Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At Battlefield Live East Anglia, we're committed to promoting responsible gaming. Gambling should only ever be viewed as entertainment, never as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set strict limits before you start playing.
Age Verification
Gambling is only legal for individuals aged 18 years or older in Great Britain. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before engaging in any gambling activity. William Hill and all affiliated partners take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Spending more time or money on gambling than intended
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious or irritable when trying to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut down or control gambling
- Experiencing mood swings or depression related to gambling
Self-Help Tools & Controls
William Hill offers a range of tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a specific timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Session Limits: Set time limits for your gaming sessions
- Self-Exclusion: Take a break from gambling by excluding yourself from your William Hill account for a period you choose (from 24 hours up to several years)
- Account Closure: Permanently close your account if you wish
To access these tools, log into your William Hill account and visit the Responsible Gaming section, or contact William Hill customer support directly.
Support Organisations & Resources
If you or someone you know is struggling with gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling, support and information for problem gamblers and their families
www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop – The National Self Exclusion Scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all UKGC-licensed online gambling operators - Gamblers Anonymous – Free peer support meetings across the UK
Phone: 0330 094 0322
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
Take Action Today
If you believe you or someone you know has a gambling problem, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognised condition, and recovery is possible with the right assistance.
Remember: Gambling should be entertaining, not harmful. Play safely, play responsibly.
Contact GamCare today: 0808 8020 133 or visit www.gamcare.org.uk
Battlefield Live East Anglia is an affiliate partner of William Hill. This responsible gaming information is provided to promote safe and responsible gambling practices. William Hill is licensed and regulated by the UK Gambling Commission (License Numbers: 39028, 39090, 39625, 39626, 39627, 39628, 39629, 39630, 39631, 39632). For more information about William Hill's responsible gaming policies, visit williamhill.com.